May 04
Increase Referrals by Impressing your Clients
Referrals are a lifeline of a lot of businesses but like me be honest for a minute - majority of business are stupid when it comes to referrals.
You ask for a referral after you sell a product or complete a service and you never ask the client again. We are pounded with so many marketing messages everyday we forget the name/number of your business 5 minutes we walk out of your store. Here is a little tip to increase your referrals.
Create a buzz around your product. People will naturally spread the word about your product or service if it is “cool”. You will be able to create that buzz with our software PurlBlitz since everything is personalized. Your prospect will ask you “How did you do that?” when a personalized audio message automatically plays when they visit their personalized landing page. They will want to spread the word about your marketing message to their friends even if you don’t have a formalized referral program. As mentioned in other posts you need to personalize emails by having people fill out a survey and use that information in future emails. People are quick to forget that they filled out a survey and 60 days later when they receive an email from you that mentions something from that survey they will be very impressed you are able to remember so many things about the client. If you want to see what I am talking about go to this website
www.personalizemarketing.com/survey.html - notice how the information is personalized and I am “Smart” by instantly sending you a personalized email (I have people working night and day creating these emails….just kidding)

January 19th, 2009 at 3:35 pm
Good post, thanks for reminding us that our best clients often come from referrals, rather than spending money on marketing activities and noise that just get ignored.